GMC Terrain: Reporting Safety Defects / Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company...
Other information:
GMC Terrain 2018-2025 Owners Manual: Towing Equipment
Hitches Always use the correct hitch equipment for your vehicle. Crosswinds, large trucks going by, and rough roads can affect the trailer and the hitch. Proper hitch equipment for your vehicle helps maintain control of the vehicle-trailer combination...
GMC Terrain 2018-2025 Owners Manual: Exhaust Fluid Quality Poor
Use only exhaust fluid that is GM approved, or fluid containing the API certified or ISO 22241 label. All DEF has an expiration date. If the system detects poor quality, or contaminated or diluted DEF, the DIC message EXHAUST FLUID QUALITY POOR - SEE OWNERS MANUAL NOW – 160 KM (99 MI) UNTIL 104 KM/H (65 MPH) MAX SPEED displays...
