GMC Terrain: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0812 or 01-800-466-0801.
In other Central America and Caribbean Countries, call 52-722-236-0680.
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company...
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle...
Other information:
Removing the Spare Tire and Tools
Tow Eye (If Equipped)
Capless Funnel Adapter (If
Equipped)
Wheel Wrench
Strap
Jack
Screwdriver (If Equipped)
To access the spare tire and tools:
Open the liftgate. See Liftgate.
Fold the rear part of the load
floor to the front, pull it
rearward to disengage the
clips, then pull upward to
remove it...
The diesel engine starts differently
than a gasoline engine.
With the Keyless Access
system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP and
observe the wait-to-start light.
See Wait-to-Start Light 0 139.
This light may not come on if
the engine is warm...